Privacy Policy
Introduction
Clinicalae (“Clinicalae” or “we”) is committed to safeguarding the privacy of individuals who interact with our services. Whether you are a client, patient, job applicant, or simply a visitor to our website, we understand the importance of protecting your personal and confidential information. This Privacy Policy outlines how we collect, use, and disclose personal data in accordance with applicable privacy laws and standards.
Scope
This Privacy Policy applies to all personal data collected by Clinicalae, including but not limited to:
Clients and patients who use our healthcare or consultancy services
Job applicants or professionals who engage with us for employment or contracting opportunities
Visitors to our website: https://clinicalae.com
Individuals who communicate with us through phone, email, or other channels
SMS Consent
We do not share your opt-in to any SMS campaign with third parties for purposes unrelated to delivering our services. We may share your SMS consent data only with trusted third-party vendors who help us deliver messaging services, such as platform providers and telecommunication partners.
Important: Text messaging originator opt-in data and consent will not be shared with any third parties.
Types of Personal Data Collected
Clinicalae may collect the following categories of personal data:
Contact Information: Name, phone number, email address, postal address
Medical or Service-related Information: Appointment history, treatment preferences (if applicable)
Professional Information: For job applicants — resumes, skills, education, experience
Payment Details: For invoicing and transaction purposes
Communications: Emails, inquiries, support requests
How We Collect Personal Data
We collect personal data through various means:
Online forms on our website (e.g., contact forms, appointment requests)
Email and telephone communications
In-person interactions (e.g., consultations, interviews)
Job application forms or career-related portals
How We Use Personal Data
We use personal data for the following purposes:
To deliver our services, consultations, and support
To respond to inquiries and communicate important updates
To schedule, confirm, and manage appointments
To match job applicants with open roles (where applicable)
For billing and administrative functions
To maintain internal records and improve our services
Opt-out Process
You may opt out of receiving text messages from Clinicalae at any time. To do so, reply to any SMS you receive from us with “STOP” or “UNSUBSCRIBE,” or send a message to [insert Clinicalae phone number]. Once we receive your request, we will promptly remove your number from our messaging list.
How We Disclose Personal Data
We do not sell or rent your personal information to any third party. We may disclose personal data only when:
Required by law or legal process
Necessary to protect the rights, safety, or property of Clinicalae or others
Shared with trusted partners solely to facilitate service delivery (e.g., payment processors, SMS vendors)
Security Measures
We implement appropriate technical and organizational safeguards to protect your data, including:
Encryption of sensitive data
Secure storage environments
Role-based access controls
Regular system audits and backups
Data Retention
We retain personal data only as long as necessary to fulfill our business obligations or comply with legal requirements. When no longer needed, data is securely deleted or anonymized.
Your Rights
Individuals have the right to:
Access their personal data
Request correction or deletion of data
Object to specific types of data processing
File a complaint with a relevant privacy authority
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Changes will be effective upon being posted on our website. Continued use of our services indicates your agreement with the updated policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Clinicalae
Email: [email protected]
Phone: 9085470717
Website: https://clinicalae.com